Field service

Benefits of the new UCI (Unified client interface) based Dynamics 365 Field Service App

As you might know starting Field service V7.5.5.x, the Field service related entities are just available from the UCI app not the standard UI.

During the initial usage of the new interface, I have jotted down few of the benefits I see from usage perspective which I am going to document here in this article:

Behaviour of the app when there’s an issue with Internet

I haven’t seen anybody talking about this as a feature but I as a user felt really good when the UI tells me that there is issue with Network rather than just not showing anything :-), a more app like behaviour.

Streamlined Navigation – Just seeing entities which are relevant to the User

As the app focuses on just one thing so there’s less clutter and less questions raised by Users on what do you mean by this when all they are using is Field services


Will add more findings here as I see more happy faces using UCI 🙂

Standard

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s